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Washing machine

E19: Heating fault

Heating element or temperature sensor not responding.

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A technician in a bright blue cap and T-shirt kneels in front of a washing machine with its detergent drawer pulled out and its door open, inspecting the controls and drum opening.

Likely causes

  1. 1

    Heating element

    Most likely

    The element has burned out or is scaled.

  2. 2

    Temperature sensor

    Common

    The sensor reads incorrectly.

Safe checks you can try first

Switch the appliance off at the wall and wait two minutes before checking filters or hoses. Never open the appliance housing or touch internal wiring. If water or burning smells are present, stop and call us.